About Southwest Florida Center For Hearing and Balance
Better hearing and a better quality of life can be yours for many years with the help of the right hearing professional.
At Southwest Florida Center For Hearing and Balance, we pride ourselves on developing long-term relationships with our clients. Relationships based on unsurpassed personal service that begins the first time you walk through our doors and continues long after your initial appointment.
Our Core Beliefs
Relationships are vital to life. Hearing loss interferes with healthy relationships. We believe relationships are central to the human experience and that the presence of untreated hearing loss slowly deteriorates our ability to create, develop and maintain healthy relationships. We believe treating hearing loss is an avenue to better living.
Meet the Team
Lynda M. Mercer, Au.D., CCC-A, FAAA, ABA Certified
Dr. Lynda Mercer is a board certified audiologist, holds her certificate of clinical competence from the American Speech, Language and Hearing Association and is a fellow of the American Academy of Audiology.
In 1987 she graduated Summa Cum Laude from Ball State University with a Bachelor’s Degree in Deaf Education. After teaching high school English to deaf children for several years she received a scholarship from the University of Cincinnati to obtain her Master’s Degree. This degree was completed with honors in 1994. In August of 1994 she relocated her family to Cape Coral, Florida where she completed her Clinical Fellowship year under the direction of a highly talented audiologist, Joseph Holmes at the Hearing Care Center.
In 1998, Dr. Lynda was offered a leadership position on the staff at Ear, Nose and Throat Specialists of Florida where she developed their audiology program until 2007. After a breadth of experience working under medical doctors for 13 years, she began to practice independently when she opened Southwest Florida Center for Hearing and Balance in 2007. The practice has steadily grown since that time and Dr. Lynda’s reputation continues to be one of excellence, honesty and integrity. Dr. Lynda earned her clinical Doctorate in Audiology (Au.D.) from the University of Florida in 2002. She is a licensed audiologist and has been practicing in the Lee County area for 29 years.
Karen M. Major, Au.D.
Dr. Major received her Doctorate in Audiology from the University of Florida and her Master in Audiology from Brooklyn College. She has been a practicing audiologist for 20 years.
Valerie Washington serves as the Patient Care Coordinator and Physician Liaison at Southwest Florida Center for Hearing and Balance. Valerie, a native of Ft. Myers and graduate of Cypress Lake High, earned her Associates Degree in Medical Administration from Southwest Florida College in 1996.
Venia Joray joined Southwest Florida Center for Hearing and Balance in 2011 bringing patient care, communications and project management to the team.
Sarah Paegelow earned her Audiologist Assistant Certificate from Nova Southeastern University in 2023.
She works under the supervision of Dr. Lynda Mercer where she assists existing patients with a multitude of hearing aid concerns. She has become an integral member of the team performing many tasks to allow our audiologists to focus on patient care.
Sarah was born and raised in Wisconsin. Go Packers! Post high school Sarah taught preschool for three years. Deciding she wanted to work in healthcare she gained experience in patient care while assisting at a Chiropractor’s office in Wisconsin. With an adventurer’s spirit she was drawn to Fort Myers after several vacations here. She has found here home here in Ft. Myers and in the healthcare arena at Southwest Florida Center for Hearing and Balance!
Toni LoCasto serves as a Patient Care Coordinator at Southwest Florida Center for Hearing and Balance. She joined the practice in October 2023.